Legal
Privacy Policy
Effective Date: April 1, 2026
This Privacy Policy describes how dMatrix (a product of Oxford Heavy Industries LLC) collects, uses, and protects your information when you use our website and services.
1. Who We Are
dMatrix is a product operated by Oxford Heavy Industries LLC, based in Massachusetts, United States.
If you have questions, contact us at: legal@dmatrix.com
2. Information We Collect
We collect only the information necessary to operate and improve dMatrix:
- Account Information: Name, email address, and login credentials
- Usage Data: Basic information about how you use the product (e.g., actions taken, pages visited)
- Decision Data: Information you enter into the platform (e.g., options, criteria, scores)
We do not intentionally collect sensitive personal information.
3. How We Use Information
We use your information to:
- Operate and deliver the dMatrix service
- Improve product functionality and user experience
- Communicate with you (e.g., updates, support)
- Ensure security and prevent misuse
We do not sell your personal data.
4. Data Sharing
We may share limited data with trusted third-party providers only as needed to operate the service, such as:
- Hosting and infrastructure providers
- Authentication and payment processors
- AI service providers (to generate suggestions)
These providers are contractually required to protect your data.
5. Data Retention
We retain your data as long as your account is active or as needed to provide the service. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request correction or deletion
- Object to or restrict processing
To exercise these rights, email legal@dmatrix.com.
7. Security
We take reasonable measures to protect your information, including encryption and secure access controls. However, no system is completely secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
9. Contact
For any questions or concerns, contact us at: legal@dmatrix.com
Summary: We collect minimal data, use it only to run and improve the product, and do not sell your information.